assisting students in distress

take immediate action if:

  • student has a weapon on them
  • student is bleeding, unconscious, or has major injury
  • student communicates an immediate and direct threat to self or others




step 1: call public safety (215-572-2999) or 911. give your name, location (building and room), and what’s going on



step 2: call student affairs (215-572-2933) to alert them to the situation

take action asap if:

  • student expresses thoughts of suicide or homicide (verbally or in written work)
  • student has history of self-injury and reports desire to engage in this again
  • student is agitated, emotionally unstable, or inconsolable



step 1: tell student you are concerned. name the behaviors you have observed. express your desire for them to feel better and succeed. tell them you need to call counseling services.


step 2: call counseling services (215-572-2967) for guidance. you may be directed to bring the student down for an assessment. if after 5pm, call public safety (215-572-2999).

no immediate action needed if

  • student reports anxiety or depression but denies thoughts of suicide or homicide
  • student is upset about a recent stressor but is not a danger to self or others
  • student’s appearance, behavior or work has changed



step 1: Tell student you are concerned. Name behaviors you have observed. Refer them to appropriate campus resources: counseling services, LRN, career education, Resident & commuter life Concern (on counseling website). Describe your interaction with or observations of the student. 



optional step 2: complete an au concern form (student affairs). describe your interaction with or observations of the student. once submitted, the concern goes directly to student affairs

contact counseling services

for a mental health emergency during office hours
8:00 a.m. to 5 p.m., monday through friday
215-572-2967 (counseling services) or 215-572-2999 (public safety)

for all emergencies after office hours and weekends
contact public safety at 215-572-2999 (x2999 from campus phone)

for a medical emergency
8:30 a.m. to 4:30 p.m., monday through friday
contact student health services at 215-572-2966